Terms of service

 

TERMS & CONDITIONS OF SALE

PLEASE READ THESE TERMS & CONDITIONS OF SALE CAREFULLY AS THEY MAY HAVE CHANGED SINCE YOUR LAST VISIT TO THIS SITE. 

These Terms & Conditions of Sale shall apply to all sales made by Architectural Superstore Inc (“Architectural Superstore, “we”, “us” or “our”) whether through our websites such as https://www.buyfauxstone.com, www.panels4less.com(each, a “Site” and collectively, the “Sites”), purchase order, phone order, facsimile or otherwise. You agree to these Terms & Conditions of Sale by placing your order. No other term or condition set forth in any solicitation, purchase order, confirmation or other instrument submitted by you shall become part of these Terms & Conditions of Sale or otherwise become binding on Architectural Superstore. Any such other terms or conditions are deemed automatically rejected by Architectural Superstore without need of any further or additional notice of rejection. In the event of any conflict between these Terms & Conditions of Sale and any order document submitted by you, these Terms & Conditions of Sale shall govern and control.

We may periodically add to, modify or otherwise update these Terms & Conditions of Sale at our sole discretion. It is your responsibility to review these Terms & Conditions of Sale for any additions, modifications or updates each time that you make a purchase and you are bound by such additions, modifications and updates. Your use of the Sites and/or purchase of product following any additions, modifications or updates to these Terms & Conditions of Sale constitutes your acceptance of the new Terms & Conditions of Sale. 

ORDERS. By adding desired products to your cart and submitting all required information during the checkout process, or placing an order by purchase order, signed quote, phone or fax, you have placed an order with us and are bound by such order, subject to the availability of the products ordered.  We will confirm receipt of your online order by sending you an email. Payment information and credit card authorization must be included with your order.  

PAYMENT. All orders must be paid in full and the purchase price as well as estimated shipping costs shall become due at the time you place your order. Your credit card will be charged in full at time of placing order over the internet, fax or by phone. Orders will not be scheduled for production until payment is received.  We reserve the right to cancel any order at any time at our sole discretion.  While we make every attempt to ensure that the products displayed on the Sites are available for purchase, there may be times when we no longer have a product you have ordered available.  In such event, we will refund to you the applicable purchase price. 

PRODUCT DESCRIPTIONS; PRICING.  In describing and pricing the products available we attempt to be as accurate as possible.  However, we do not warrant the accuracy or completeness of any information or other content available on the Sites including but not limited to prices, product images, specifications and availability.  If a product offered by us is not as described, your sole remedy is to return it in unused condition.  We cannot confirm the price of an item you order via the Sites until you have placed your order and we reserve the right to revise prices at any time prior to you placing an order. Despite our best efforts to ensure prices stated on this website and in other sales and marketing material (including but limited to brochures, catalogs and other digital and printed material) are accurate, errors do occur from time to time. Where a pricing error occurs, we reserve the right to change or update information to correct errors, inaccuracies, or omissions at any time without prior notice.  If an item’s correct price is higher than our stated price, we will, at our sole discretion, either contact you for instructions before scheduling your order for production or cancel your order and notify you of such cancellation.    

COLOR VARIATIONS. It is highly recommended that you order all of the panels, faux or real wood beams for your project at the same time. In most cases at least a 10% waste factor should be factored in. The colors of our items may vary slightly from order to order. These variances are considered normal and are within industry standards. If orders are placed at different times, we cannot guarantee the color will match since each product is handcrafted and finished specific for each order.  In the case of real wood, there will be inherent variations in the grain, grain pattern and color based the tree it is harvested from. You may want to purchase additional product at time of ordering to minimize potential future color matching issues.  

COLOR CONSISTENCY. We make every effort to ensure that the colors presented in our product photos are representative of production. Monitors/screens, depending on their age and color calibration, are prone to distorting colors.  Furthermore, real world color is created when light is reflected, so color perception is dramatically impacted by lighting and shadows.  For these reasons, we highly recommend obtaining samples prior to ordering.

TAXES. Product prices do not include, and you are responsible for paying all applicable sales, use, excise, value-added and other taxes related to your purchase.  We may add such taxes and duties to the amount due on any order.  Any request for exemption from any tax or duty shall be accompanied by evidence of eligibility for such exemption. 

RETURNS are subject to a 20% restocking fee and customer is in charge of shipping the product back at their expense.  

SHIPPING. Product prices do not include, and you are responsible for paying all shipping costs. In many cases, the shipping cost will be estimated when you check out your order. If the shipping cost cannot be calculated at the time you place your order, we will notify you of the shipping costs, which must be paid prior to your order shipping.  Orders are shipped via common carrier freight, dedicated truck load carrier, or UPS Ground (or similar) at our discretion.  We reserve the right to charge you for any detention and/or off-loading charges incurred at the destination. There will be no penalties for late deliveries.